Progressive Auto Insurance Complaint - Progressive? Never again
My son and I both had our trucks vandalized a few weeks ago; we both had 2 tires slashed by neighborhood punks. I have State Farm, my son has Progressive. The Progressive agent just left our house (after taking almost 4 weeks to get here), and told us my son would be getting nothing back from his claim, because the cost of buying tires IN THE SAME CONDITION AS THE OTHER 2 ALREADY ON THE TRUCK, was less that his $500 deductible. They wanted us to buy USED tires to replace the slashed ones, which were less than 1 year old. He had already bought 2 new tires because Progressive told him not to do anything until the agent saw and evaluated his slashed ones. So he was expected to sit and wait 4 weeks waiting for the adjuster to show up before he could use his truck! His couldn't wait, of course, and his cost for 2 new tires was $1200. He had a $500 deductible, and Progressive says they will pay nothing. I my State Farm agent the day we found the slashed tires, and they told me to go buy 2 NEW tires and send them the invoice by fax. I had a check in 4 days, for the full amount of the tires, minus my $250 deductible. Progressive? How about renaming them Regressive! State Farm never even sent someone to examine the tires. Is State Farm more expensive than Progressive? Not when Progressive refuses to pay their claims!