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Mellow Mushroom, Evans, GA Complaint - Manager Arrogrant Attitude when told I did not get what I ordered.

Review by Dr Stewart on 2009-08-14
EVANS, GEORGIA -- Went to our local Mellow Mushroom Restaurant for Pizza this evening. Very bad experience. Ordered a pizza with half cheese and half ground beef, onion, and mushrooms. Pizza brought to table with six out of the eight slices being cheese and two slices with the other ingredients. When I stated that we did not get what was ordered, Janson Knight, manager, came over looked at the pizza and stated that they could not guarantee half and half ingredients. I stated that this pizza was not even close to being half and half. He abruptly stated that he was not going to have another pizza brought out. I took a picture of the pizza and paid for our beverages. I asked for the head manager. Jason stated that he was that individual. I asked for the owner's name. He stated that he could not give out that information, however, I could go to their website and send an email. Very, very displeaed with his attitude and lack of customer concern.
Comments:5 Replies - Latest reply on 2011-03-20
Posted by Anonymous on 2009-08-14:
Can't guarantee half and half ingredients?! I'd love to hear their reasoning behind that.
Posted by Diabolical on 2009-09-13:
Oh my lord! What! I worked at a Domino's... half and half is NOT difficult! I certainly hope you didn't pay for / eat the pizza. That's ridiculous.
Posted by madconsumer on 2009-09-13:
if they were extremely busy, i could understand.

was the pizza cut up equally? often times when i have had pizza, it was never cut equally. a couple slices always ended up being about half of the pizza.
Posted by Anonymous on 2011-03-20:
wow Im suprised by this. The local Mellow mushroom I go to is awsome.
Posted by Anonymous on 2011-03-20:
Well that's fine if they can't guarantee half & half by policy but they need to tell you that when you order it. Can't imagine why they can't handle it though - must have flunked out of Pre-k.

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