Chase Manhattan Bank Complaint - What a Scam - Chase Health Advantage
MESA, AZ -- I received a call conveniently after the payment due date to ask me why I have not made a payment? When I stated that I had, the representative went on to inform me that the payment was return Insufficient funds. When I explained that could not be I received a confirmation, she then explained that there has been a lot of people that have keyed in the incorrect routining or account numbers and this might be the case. When I asked why I wasn't contacted sooner, she had no answer. Now they want to stick me with a $39 late fee, and a $29 return fee. I then asked well which is it? Is it a Insufficient funds or error in the system? The Rep stated she did not know! So you want me pay a fees but can't prove to me that it was my error. Did we bail this company out? I have not had one good experience with this company. If you do a search, there are thousands of people just like me with similar stories of held payments or over charges that won't be returned! I want in on the class action.