XM Satellite Radio Complaint - Misleading information
The trial XM sub that came with my new car has run out and since my wife and I plan on traveling the country, I thought I would subscribe to XM satellite radio. On their website it says the activation fee if you do it online is $9.95 and if you call them it would be $14.99. What a no-brainer! I proceeded to enter my info and checked the year sub. however, the activation fee said $14.99! I called and talked-eventually, and after a lot of swearing--to Mexico. Or who knows where. They sort of spoke English, anyway. They said the website was "being updated" and the activation fee would be $14.99. Sorry about that. Sure. I could care little about the extra five dollars, but this is deceptive and just not right. They should have honoured their mistake. anyway, we decided to just set out cross country and take our chances with the radio reception. Thanks for nothing, XM .
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