Rooms to Go Kids Complaint - Creekside Taffy Twin/Twin Student Loft Bed w/Desk & Chests
DULUTH, GEORGIA -- We purchased these beautiful bunk beds for our six year old son's birthday the end of May, 2009. Once the delivery persons left, I noticed the bottom front rail on the chest of drawers was broken (done during installation, and they didn't say anything). Rooms to Go replaced that.
It is now the beginning of August, 2009. A few nights ago, I sat down on the lower, full-size bed and heard a horrible crack. We discovered that the side rail had completely split where it attaches to the footboard.
It's important to note that our son had been schooled on what would happen if he ever jumped on his bed - 1) his head would end up in the ceiling fan and 2) the bed would be taken away. You can hear, very clearly, what goes on his room from most parts of the house. I can guarantee he never jumped on his bed hard enough to cause this type of damage.
Rooms to Go came out, found no manufacturer's defect, and said there wasn't anything else they could do.
I will NEVER buy another piece of furniture from Rooms to Go. (and I can only imagine what problems we'll have in the next six months if this is what we've found in the first 2 1/2).
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