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Days Inn Complaint - Stay away from Days Inn for Family Safty - Hotel
Hotel - Complaint
JACKSONVILLE,, NORTH CAROLINA -- We stayed at the Days Inn in Jacksonville, NC. BIGGEST MISTAKE EVER!!!!!!!! We had driven along way to see our Marine son who will be shipping out soon. The ruckus began around 11 so from 11:00 on we called the front desk asking them to take care of the "partying noise" and also informed them of what was happening in the next room-mind you it was in the room next to us (left). Apparently prostitutes had gotten the room next door or at least the head "pimp" had because at 2 am a huge fight broke out because one of the "men" wouldn't pay for bringing the girl home late and he owed another man extra money for that. The man who wanted the money started yelling " I am going to shoot your F$#%@!* A@@ right now, pay up" he repeated this a few times as the fist fight was slamming into my wall. There is connecting doors between the two rooms and the one of the blows knocked a guy into that door so hard you could see vagly into the room. At the start of the fight I called the front desk to get police there. To which they came. The hotel never offered to move me at any point. When the Days Inn Rep call she felt that Days Inn did all they could even after pointing out that the manager/owner out and out lied about everything. I even have pictures showing where our room was located. The manager/Owner stated that there was an elderly couple next to us on both sides, however our pictures show that we were at the end and there was only one room next to us. That a hall way was between us and another room to the right. The other thing the manager/owner lied about was the elderly couple next to us. The police report shows what age group was in that room. All I asked for that night was a full refund WHICH THEY DID, NOR WILL THEY!! As a parent, I don't feel that Days Inn did everything possible, for the safty of your family-DO YOU?
Comments:
Posted by MSCANTBEWRONG on 2009-08-17:
Did you ask to be moved for safety reasons? The staff called the police. You stayed the night so I think they have the right to charge you for the service. They could have offered some type of complimentary breakfast or something to try and make up for your noisy stay.
Posted by SteveWiginowski on 2009-08-17:
I feel that the Days Inn did do everything possible for the safety of your family. Would giving you a full refund, or even a partial refund made you any more safe? Would them moving you, after the police arrived, made you any more safe?
Posted by Stew on 2009-08-17:
I do believe a full refund is in order for the stress alone. This was not just a noisy stay this was a very traumatic experience.
I hate Days Inn with a passion. The last time I stayed at a Days Inn it was in Dallas Texas some years ago the mattress had blood stains. I pointed it out to the English challenged owner who pretty much told me if I didn't like it leave which I did and then did a charge back on his charges which thankfully went through without a fight.
I would avoid Days Inn at all cost.
Good review!
I hate Days Inn with a passion. The last time I stayed at a Days Inn it was in Dallas Texas some years ago the mattress had blood stains. I pointed it out to the English challenged owner who pretty much told me if I didn't like it leave which I did and then did a charge back on his charges which thankfully went through without a fight.
I would avoid Days Inn at all cost.
Good review!
Posted by ChuhBaca on 2009-08-17:
Sounds like they reported the disturbing behavior of the neighbors before it turned into matter for the police. I think that Days Inn probably isn't legally obligated to refund the money, but they should. Then they can go after the "pimps and hos" for the money! Days Inn can go up to the pimp and say "You're interferin' wit our bih'ness! You betta have our money!"
Seriously, though, I think Days Inn should refund their money and consider how to prevent criminal activity in their establishment.
Seriously, though, I think Days Inn should refund their money and consider how to prevent criminal activity in their establishment.
Posted by trp2hevn on 2009-08-18:
First of all, thanks to your son for his service!
Sounds like you went through a pretty scary ordeal. Did they have any other rooms available for you to move to? I don't understand why you didn't ask to be moved since they didn't make an offer. Maybe the front desk didn't think about that. Maybe they thought that since the police came that everything would be ok after that. Did they people get arrested or made to leave?
Sounds like you went through a pretty scary ordeal. Did they have any other rooms available for you to move to? I don't understand why you didn't ask to be moved since they didn't make an offer. Maybe the front desk didn't think about that. Maybe they thought that since the police came that everything would be ok after that. Did they people get arrested or made to leave?
Posted by PepperElf on 2009-08-18:
bleh that sucks
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