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Fingerhut Complaint - Crooked and badly sewed Curtains - Curtains
Complaint
I purchased curtains along with bedding from them. The curtains were so crooked that there was a foot gap between panels and the top ran down hill. I made a mistake and hemmed them before I actually hung them up. The company refuses to refund any money but will return the curtains. I politely refused and told them it was my fault I hemmed them but no one could ever use them anyway. But they still refuse. So I guess this is a $50 lesson. I will never purchase anything from them again.
Comments:
Posted by Skye on 2009-08-17:
According to their site, they would of taken the curtains back and issued a refund. You hemmed them, so now why should they take them back after you tampered with them??
FINGERHUT
Return Policy
We will issue an exchange or refund for most items returned in new condition within 30 days of receipt.
No returns will be accepted after the 30-day home trial period without prior return authorization from Fingerhut. Returns accepted after the 30-day home trial period may result in prorated cash or credit adjustments based on the age and conditions of the product. Returns will not be accepted for credit after 180 days. Other product concerns must be handled under the manufacturer’s warranty.
Shipping and handling charges are non-refundable. Return postage is the responsibility of the customer.
Also, please note:
Music, movies, video games and software must be returned unopened with the factory seal intact. Exchanges
are permitted for identical product only.
Computers, camcorders, digital cameras, electronic game systems, air conditioners, holiday decorations, heaters and generators
must be returned within the 30-day home trial period.
Products sold in sets must be returned as sets; partial returns will not be accepted.
Personalized/customized products may be returned for credit only if they are damaged or defective. Exchanges
are permitted for identical product only.
Gift Cards cannot be returned.
Other restrictions may apply.
FINGERHUT
Return Policy
We will issue an exchange or refund for most items returned in new condition within 30 days of receipt.
No returns will be accepted after the 30-day home trial period without prior return authorization from Fingerhut. Returns accepted after the 30-day home trial period may result in prorated cash or credit adjustments based on the age and conditions of the product. Returns will not be accepted for credit after 180 days. Other product concerns must be handled under the manufacturer’s warranty.
Shipping and handling charges are non-refundable. Return postage is the responsibility of the customer.
Also, please note:
Music, movies, video games and software must be returned unopened with the factory seal intact. Exchanges
are permitted for identical product only.
Computers, camcorders, digital cameras, electronic game systems, air conditioners, holiday decorations, heaters and generators
must be returned within the 30-day home trial period.
Products sold in sets must be returned as sets; partial returns will not be accepted.
Personalized/customized products may be returned for credit only if they are damaged or defective. Exchanges
are permitted for identical product only.
Gift Cards cannot be returned.
Other restrictions may apply.
Posted by Nohandle on 2009-08-17:
Are you serious? There was a 12 inch gap between the panels when you received them? Width wise tells me you needed an additional panel or two per window. Length wise, well they should have been returned immediately.
Posted by Eloise on 2009-08-17:
You hemmed them now they're yours!
Posted by madconsumer on 2009-08-17:
finger hut is no longer what it once was. it used to be a place to mail order quality products, now it is just hacked goods.
very helpful.
very helpful.
Posted by BokiBean on 2009-08-17:
Fingerhut? They were always cheap junk.
Posted by CrazyRedHead on 2009-08-18:
i agree with Boki, they were always poor quality, cheap junk.
Posted by bounty on 2009-08-31:
finger hut is a rip off
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