Efaucets.com Complaint - Buyer beware - toilet
RACINE -- After waiting 6 weeks I was sent just a toilet bowl when the complete 2 piece toilet was ordered. the picture showed the complete toilet, the saleslady guided me through the website and helped me place the order for a complete toilet. she was very nice and after searching for about a half hour with me on the phone, found one that was an older model for nearly half the price of Home Depot; the site I was shown had a picture of a complete toilet and the discription specifically said toilet not bowl. When we clicked on the small picture it went to a site that again showed a picture of a toilet. naturaly, when I called customer service, they said it was my error, so I had to pay full price for an older model and double the shipping to receive the tank. They would not admit responsiblity for any part of the problem. I think the discription was changed after my order was placed or there was some other kind of error but no one is talking aobut or taking responsibility for it and they said they didn't know who took my order. efaucets is an E company owned by eImprovement. Com, LLC.