Priceline.com Complaint - Bait and Switch - 5 Star Hotel?
My family and I were going to San Antonio on a vacation this past week. We bid on a 5 Star Hotel on the Riverwalk. When Priceline accepted our bid we found out we were at the Marriott Plaza. Having never been there I had no idea what we would eventually find. This is an old, run down, smelly hotel with horrible service, small rooms, even smaller beds with no amenities to speak of, blocks from the Riverwalk in a pretty seedy part of town and employees who treat customers like they are doing them a favor. This hotel is not a 5 star hotel or even a 4 star hotel. And once Priceline accepts your bid YOU ARE STUCK!