AAA Car Care-Sandhills, Columbia, SC Complaint - RIPPED OFF by AAA Car Care
COLUMBIA, SOUTH CAROLINA -- Rip-off Artists/AAA Associates at this location: Chris, Drew & Vicky
The One Honest Associate in the bunch: The Actual Mechanic who serviced my vehicle.
The Problem: Had my car towed for the first time to the AAA Car Center to change two parts on my vehicle. My vehicle was in their possession for 5 days, and Chris, Drew or Vicky constantly called and cohersed me to buy an alternator and new battery to repair my vehicle. After these two parts were replaced, I was told that my vehicle was repaired and was "good to go".
However, when I arrived to pick up the vehicle, it would not run. When I confronted Chris, he attempted to find out why my vehicle would not run. He then comes out of the garage, shrugs his shoulders and says I don't know what the problem is and "we do not fix older model vehicles to driveability". I asked him why wasn't I told this before I came to pick up the vehicle and before parts were replaced on my vehicle. I then asked to speak to the mechanic who actually worked on my vehicle.
The mechanic explained to me that he replaced the parts but could see that my vehicle still was not completed fixed to driveability. He stated that he mentioned this to Vicky, the front desk associate, that my vehicle 'still ran roughly', but she did not convey that message to me. They chose to let me come to pick up my vehicle, take my $500.00 first, and then let me find out for myself that the vehicle still would not run. They should have been honest and told me over the phone that my vehicle still would not run.
I ended up having to have it TOWED from the AAA Car Care center to an Auto Repair that actually knew how to REPAIR a vehicle.
I WAS CLEARLY DECEIVED, ROBBED AND RIPOFF BY THESE CRAFTY MONEY GRUBBERS.