Enterprise Rent-A-Car Complaint - Personal Car Damage - Enterprise refused responsibility for car damage
PLANO, TEXAS -- One of the employees at the Enterprise location in Plano, slammed into my personal car as I was leaving their car lot after having rented one of the cars for the holiday weekend. After the accident we both got out of our cars of which he apologized to me, explaining that he just didn't see me behind him. I immediately walked him into his manager of which he repeated the apology and comment. The manager discouraged me from getting a police report, telling me not to worry about it, they would take care if it. Both the manager and employee later DENIED making any comment admitting guilt. Enterprise is now refusing responsibility saying that there were no eye witnesses. The impact was extreme enough to cause over 4800.00 damage to my car and migraine headaches that have lasted for over 7 months.