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Mineral Science - Purity Mineral Makeup Complaint - Mineral Science Purity Mineral Collection

Review by mskimberly on 2009-08-19
DFW AIRPORT, TEXAS -- I was offered a free trial for this product and then found after placing the order for trial that it was an on-going shipment account. I immediately cancelled the order, but they would not stop the shipment, although I had just made it. I am being charged $7.95 for the shipping, which has not occurred and have to send it back within 2 weeks. Now I have to pay for the return shipping and they get their shipping money in hand. This is a scam and I would stay clear of this company. The 2 customer service personnel I spoke with were both rude and one hung up before I could get my initial sentence out!

I would not do any business with this company ever (*even if they had stopped the shipment - which they could have since it had just been made) due to the poor customer service experience. Very rude and unprofessional.
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