Home Sure of America , Inc. Complaint - Total Protect Home Warranty / Greentree

Review by babyann on 2009-08-19
FT. LAUDERDALE, FLORIDA -- In Nov 2008 I enrolled in this home warranty plan offered through my mortgage co (greentree). I opted to have premiums taken from a credit card instead of included in my mortgage payment. in March of 2009 I called customer service and asked that they stop billing the credit card(they did) and add the premium amount to my mortgage payment. since then I have talked to the mortgage co and then back to the warranty co. (several times) each blames the other and assures me that they will take care of it. As of today the payment is still not included in my mortgage payment and I just CANCELLED my policy.

I can't believe that in today's economy I have to beg a company to bill me.

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