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Compass Car Hire, Malta Complaint - Bad Car Hire In Malta

Review by bigplanet on 2009-08-19
QAWRA, MALTA -- My friend and I had to hire two cars, one being a Suzuki jeep the other being a Hyundai accent, within a half an hour of leaving the office the jeep had to be returned as it kept on stalling and an adjustment was made, what we realized later on that evening when the headlights were switched on was that the engine raced, this was dangerous especially on steep mountain roads and switchbacks.

The Hyundai which I was driving apart from all the rust had its own problems, every time you changed gear or stopped in traffic with the clutch depressed the engine sounded very rough all the power to the gas pedal would go and
eventually it would stall, on re-igniting the engine it would race and I had to wait at least two minutes before continuing to drive.

Both vehicles had to carry pregnant women and children and in our opinion neither of these vehicles were fit for road use, when we returned the vehicles to complain the owner a [snip] became very aggressive and abusive and blatantly refused any kind of apology or refund.

In our opinion this company is not fit to be hiring out any kind of vehicles and should be investigated and closed down as soon as possible, before someone is badly injured or even killed.
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