Delta Airlines Complaint - Delta's Skymiles Program Is A Total Ripoff
First of all, they advertise a "free" flight in the U.S. for 25,000 miles, but GOOD LUCK on finding anything, even though you are very flexible, plan WAY ahead, and want to use your miles during a slow travel period. Now I've belonged to their program for many, many years, and have seen all the changes, so (Ben) please forget the fountain-of-knowledge advice. The whole program is a "bait and switch" routine now. And if you are lucky enough to find anything, be prepared to use the MOST miles to get the WORST flights with the MOST legs at the WORST possible times. Now I know all about the bad economy, etc., etc., but Delta should not be allowed to get away with this phony "bait and switch" routine.
When I am fortunate to use up my miles in this worthless program, I'm sticking with American and Southwest, where I can actually use my miles.