NCO Financial Systems Complaint - I've been on hold for 3 hours... NCO is a joke
I've called NCO numerous times over the past several months. I am trying to purchase a home, and the ONLY mark on my credit report is a $97 charge from NCO. It's a bogus charge, one that I have written numerous letters to the company about. I would even pay it if I could get it off my record. It's costing me a 1/2 percentage on my home loan. HOWEVER, depending on who you ask at NCO, they either can see my account but can't access it, or they have no record of any charge for me, and won't take it off my credit report.
So I can't even pay this charge!
Now I am on hold at the moment for 3 hours already and NO ONE has picked up, because "all representatives are still assisting other callers."