Wirefly Complaint - Wirefly Family Upgrades are a SCAM
Wirefly's website lies, purposefully tricking customers into ordering phones for every line on a plan when upgrading, for what seems to be a great deal, but then turns out to be scam. They will ultimately only let you get two phones, which often isn't even a decent deal. We had to deal with this issue, and their customer service was unapolagetic and deceitful. This is the response you will get if you try to order more than two phones:
"Upon reviewing your order we have found that your lines of service (XXX-XXX-XXXX & XXX-XXX-XXXX) are ineligible for an upgrade through Wirefly due to these lines of service being add-on lines. Our contract with carriers does not allow Wirefly to process upgrades for add-on lines. We regret any inconvenience this may cause and hope this addresses your issue, but feel free to reply to this email if we may be of further assistance."
They do not have any restrictions from carriers (I called T-Mo and asked about this), they are simply lying. For upgrades, it is safer (and less stressful) to go directly through the carrier.