The Mobile Store Complaint - False promises of gifts on purchases
MUMBAI,INDIA, ALASKA -- We purchased a Sony Erikson mobile from the store at Hiranandhani, Powai, Mumbai, India on 19-07-2009 for more than Rs 13000 and one of the attraction was an assured free gift. On scratching the gift card the gift was a Rebock tea shirt. Amazingly gift was not given but were told that we have to send the scratch card alongwith the copy of invoice to Noida through courier, It was sent with in a week. On August 20 I happened to be in the area and and visited the store requesting that nothing has been received as yet please do the needful. The store manager refused to accept my complaint and also refused to give contact details of responsible person in the corporate office of the company managing "The Mobile Store".
In view of above it can be infered that the big companies like Mobile Store which is a subsidary of Essar group has been folling the customers by making false promises.