Midas Complaint - Midas Will Screw Over Its Most Loyal Customers With No Remorse
NEW LONDON, CONNECTICUT -- Midas will screw you over with no remorse. With the price of life in this harsh and unforgiving economy this particular business place is taking advantage of its most loyal customers. Anyway this is my story I brought my truck to Midas in New London to check a noise from the front wheels, it turned out it was a broken spring they charged me over $900. I took the car to work and the noise was back, on my way back from work everything started to fall apart, screws and nuts were being dropped on the road and smoke stared coming out of my passenger side wheel, my hudcap melted and fell off, the stirring wheel kept locking on me and I could barely brake. Somehow in the grace of God I managed to make it to town between putting the gear on neutral going downhill and releasing the gas to slow down. I drove the truck straight to the midas shop and the next day dropped by to state my case. They decided that they would not fix my truck and that I would have to pay another $900. After two days of going back and forth with these people I finally got a hold of their general manager Carlos Cortinas and he decided that even though the problems seem related they were not the same. He finally concluded that he would do the work with a discounted labor but I would still have to pay for the parts. I called AutoZone I went online and also called Ford Parts and their prices were less than half the prices Midas is asking me for the new parts. The general public should be informed not to go to Midas because they will scam you and screw you over with no shame ! My friend's neighbor, one of midas' previous technician admitted that they always double their parts prices!