Best Air Conditioning, Coral Springs, FL 33075 Complaint - Worst service - Rheem A/C Service

Review by Sand2009 on 2009-08-20
CORAL SPRINGS,, FLORIDA -- My Rheem A/C unit was installed by Best Air Conditioning, Coral Springs. It had water clotting problem since then. On 08/18/2009, I turned off my A/C for other reason and noticed my A/C pan was full of water. Yesterday it called "Best Air Conditioning"/"The worst air conditioning" for service. The ladies who picked up the phone was very discriminant to my accent. Both ladies were very unpolite and not trained as service provider. I waited for whole day at home, the person did not show.

Finally on the second day, he showed up and blowed my pipe within 5 min. He checked my A/C unit, and said the compressor is OK. But he also said "this is a wrong unit". I told him the A/C never be able to bring the temperature down to the degree I set, asked him to check whether the A/C works OK. Rather than checking whether the A/C works, he just wanted me to pay the service call fee of $85 for about 30 min in total. I asked him to observe the A/C for 5 min. to see whether it can bring down the temperature, he refused to do so. Intead he asked to pay him quickly for $85 for 30 min service. I even did not get chance to write my check, he already called policy and drove away.

I am really puzzled.

I would never use this company again for service.
Comments:2 Replies - Latest reply on 2009-08-20
Posted by ejack053824 on 2009-08-20:
Already called policy??? Huh???
Posted by Anonymous on 2009-08-20:
"blowed my pipe within 5 min"
"I even did not get chance to write my check, he already called policy and drove away."
"I am really puzzled."

You aren't the only one.
Other than, from what I can tell, the bad service... you could probably just call your local a/c repairman, perhaps he could fiz it for less hassle.

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