InTown Suites Complaint - My reservation was not honored by a nasty Barry Livingston look-alike!
TAMARAC, FLORIDA -- A few weeks prior to my arrival, I made reservations over the internet for a two week stay at the InTown Suites location in Tamarac, Florida. When I arrived at the hotel on August 18, 2009, I was told by a Barry Livingston look-alike at the front desk that my room had been given to someone else.
He claimed that a few hours before, he had called my home telephone number twice to try and tell me that my reservation would not be honored. He claimed that the person who answered my phone told him that he had dialed a wrong number. This is a complete lie, as the number which he called was my correct home number and nobody was home to answer his call. When I called the guy a liar, he became nasty and asked me to leave. I refused to leave, and I asked him to get someone from the InTown Suites Corporate Office on the phone. He refused, and told me if I didn't leave, he would call the Sheriff. Since I didn't want to get arrested for trespassing, I decided to leave, but not before tearing up a copy of the reservation and throwing it on the floor.
After the way I was treated by this scumbag, I will never attempt to book a reservation at an InTown Suite in the future. I suggest that if you want to deal with an honest operation which actually honors its reservations, find another place to stay!
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