Bank of America Complaint - Bank Of America Would not cash my Fidelity 401k (5k) loan check
CHATSWORTH, CALIFORNIA -- Today I walked into Bank of America to cash a loan check from my own 401k. At first everything seemed good since I bank with Bank of America already and they could cash my check from Fidelity investments. I did not want to deposit my check because I don't want them to put a hold on my money since I need the money or else I would have kept it in my 401k account
The first teller needed Manager approval so he called her. She looks at the check and noticed that the check had my mother's maiden-my last name on it, I stopped using it in 2006 (legally changed my name).The address and my First and last name all matched but it was a no go. So now I see MR. Mehdi Golmohammadi the tittle says Banking Center Manager II. He looks at the check and looks at me and says who is this, I say its me what do you mean who's this ? So now I'm getting upset. I tell him to close my account and pretty much does no questions or a care from him now we go to the teller and he tells her to give me what I have in my account. I then realize that I can't just close my account because of my payroll direct deposit, it would be in limbo .
So I left but not before telling MR. Golmohammadi that I will return with more proof that the check belonged to me and that he will cash it .
Went home and found a court document stating that I had legally changed my name and headed back to the bank with the proof that he could not deny .
Well went straight for MR. Mehdi Golmohammadi and gave him the proof, he then starts telling me how I should thank him for taking care of my account and not cashing a check that I need, like keeping my own money from me is a good thing.
He says follow me to the teller at the same time telling me that the system still might not let him cash my check. WELL THE SYSTEM PER MR GOLMOHAMMADI WOULD NOT LET HIM GIVE ME CASH .
I had to still deposit my check. I did not want to deposit my check because I don't want them to put a hold on my money !
Well, how do people cash checks ??????????
Mr. Golmahammadi You owe me an apology !
WHY CANT I ? or is Bank of America treating me special ?
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