Oakley.com Complaint - Good Luck if you have a problem getting it resolved
Oakley makes a quality sunglass, however you are a fool if you order it directly fro Oakley. I placed my order more than a month ago and have yet to receive my sunglasses. If you call customer servie, expect to wait on hold for at least 40 minutes and the majority of the service reps are very uncaring and could care less whether you get your sunglasses after they get your money. You will have a minimum delay of at least 2-5 days, but the response that you will get is uncoordinated and don't' expect results. They have promised me a "tracer letter" but after 3 weeks, I have not received this tracer letter.
Save yourself the trouble and buy directly from Sunglass hut or some other merchant that has some semblance of customer service. You will pay the same price at the mall, the only difference is that you will get your sunglasses right away!