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Autopartsgiant.com Complaint - Waste of time!! - Auto Parts

Auto Parts - Complaint
Review by chris_welden on 2009-08-22
Terrible Experience. Waited 1 week til product status changed to shipped. Waited 2 more weeks and nothing. Called 1-800 # and waited 30 mins. Finally got someone and after explaining my problem, I was told there was a warehouse error and my order was cancelled and I would get a refund in 3-5 bus. days. Never happened. I called back and same thing. 30 min hold. When someone answered, I was transferred to a voice mail for the "refund department" before I could even finish explaining my issue. Left voice mail and waited 2 more days with no results. I had to make a claim with my bank and it was out of my hands from there. Dealing with AUTOPARTSGIANT. COM is a huge waste of time!!!!
Comments:
Posted by Anonymous on 2009-08-22:
I've ordered a few hard to find items over the years from JC Whitney, with no problems. Not sure they have what you were looking for, but I highly recommend them.

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