Westside Chevrolet in Katy, Texas Complaint - Westside Chevrolet cheated me out of $3500.00
KATY, TEXAS -- Incompetent staff resulted in cheating me out of $3500.00! I went to Westside Chevrolet and bought a new 09 Malibu LTZ during the Cash for Clunkers (CARS) program. I bought the car on a Sunday and the following Friday (nearly a week later) they called me to say that the car I bought did not qualify for the program and I had to bring it back. They had punched in the LS model with the smaller engine on the CARS website, but the LTZ came with the 6 cylinder which made it not qualify due to gas mileage restrictions. I'm sure I could have gotten a lawyer and kept the car since I had a contract, but they promised me they would "work with me." I took the car back and got my "clunker" on Friday evening-They did not give me my title back at the time because some office was already locked up for the night. The next day, Saturday, was the last day of the CARS program, and every other dealer in Houston tole me "No Deal if no title in hand." I could not get my title because Westside is closed on Saturdays. I even drove an hour to get to this dealership-What a mistake! I was really happy with my car for the 5 days I had it. Avoid this dealership. There are too many others to choose from in Houston.