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Express Oil Lube and Service LLC Complaint - The oil they use AINT the oil they told you they used!

Review by warrior. on 2009-08-23
CULLMAN, ALABAMA -- This place is a total shame! They tore up my deseil.  I took it in to get the transfer case serviced and they told my they used only the GM oil, and they put that on my printed receipt. Well the truck burned up and cost me $1900.00.I had the oil tested and "it wasn't' the brand GM recommended".....it was a cheap substitute. And to top it all off they admitted to using a substitute oil and not the Auto Track that GM recommends..... They lied on my receipt, and wouldn't pay to fix my truck....go to the dealer...NEVER USE EXPRESS OIL IN CULLMAN..THE ONE BY THE SONIC.
Comments:4 Replies - Latest reply on 2009-08-23
Posted by tnchuck100 on 2009-08-23:
Of course they are not going to pay for the damage that easily. Get your documentation together including a notarized statement from the mechanic/facility stating the wrong oil caused the failure. Take them to small claims court and sue for the damage, vehicle rental (if needed), and court costs.
Posted by clutzycook on 2009-08-23:
I second that.
Posted by lessthanzero on 2009-08-23:
I third that......
Posted by Anonymous on 2009-08-23:
I'll forth it...

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