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CreditNotify Complaint - CreditNotify - Unauthorized charges

Review by richard2006 on 2009-08-24
I got 2 month charges. NEVER receive any credit report from CreditNotify at All. I knew that I was charged by scanning in my statement. So, I called to Citi Customer Service 1-800-950-5114. They transferred me to CreditNotify, I guess they are a partners company. After talked to CreditNotify, I got a refund only for one month. CreditNotify's Representative said she can do only for one month. I needed to talk to CitiCard to dispute the first month charge. Got transfers back to Citi and disputed this transaction. I talked to 4 people and repeat the story for four times. It took me 45 min to do this. Finally, I received a refund as they said so. They said it need two billing to know that was fixed.
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