Bookinhotels.com Complaint - From Everywhere To Anywhere
I'd like to warn everyone against the "dishonesty” of bookinhotels.com (Istanbul - Ozar Turizm Ltd Sti Istanbul Cagaloglu Turkey 34110 902125146510).
I reserved accommodation in the hotel in Malaga on bookinhotels.com web.
Money was taken from my account, I received confirmation and voucher; however, day before the departure I was told that my reservation is cancelled. Bookinhotels claim that they did not receive the money. I sent all documents to Istanbul but I don't have any contact with them. I submitted the case on the police in Turkey, I did not receive any answer. I placed many complaints, e. g. to econsumer.gov. (worth to do).
My advice is: Stay out of this firm!
More then that - they don't inform on their website that it's turkish firm, there are only American and British telephone numbers, therefore the tourists think, that firm is American or British.
And finally! After three mounths of struggling I have got my money back. But it doesn't change my advice, I don't wish anyone that kind of "holiday adventure".