Acer Complaint - Acer Aspire - Acer Aspire Warranty
I bought an Acer aspire less then 6 months ago, the battery started getting hot and I would have to shut it down so it would cool. The battery would get hot within 2 hours of turning it on, and never would show 100% charged. While using it one day I started smelling burning wire smell and immediately shut it down, when I picked it up it shocked my left hand, thats when I noticed that the plastic cover on the battery was cracked on the left side. When I turned it on the next day my screen was a split screen, a computer tech I know told me the crack was from the battery over heating and that I had a bad battery, the split screen was also caused by the battery over heating, he said the left side is where the graphics card is located. This person is also an Acer dealer, he said my warranty should cover it. I tried to go online to acers online service, and the web site does not work, I called the service line, only to be told it was my fault the battery was bad, and I would have to pay $190.00 to fix it, the warranty does not cover damages that are my fault. This jerk told me I over charged the battery, bull crap, I never charged it for more then 8 hrs. Acer company is crooked, I guess you get what you pay for.