Clear Choice Canada/Your Home Canada/Your Home International Complaint - Your Home International/Clear Choice Canada/Your Choice Canada
COLLINGWOOD ON -- I am so so sorry this happened to you. I am a former employee of Clear Choice Canada/Your Home International. I was hired in March of 2007 as a sales representative for YHI. At the time, this company appeared credible. Our windows were from Acan which is an excellent company and our installers were wonderful. In October 2007 the owner (Whom I grew to trust) said that we were going to be merging with Clear Choice USA and that we had to go to Atlanta for training. I had to pay for the ticket and hotel myself, which as a sales rep, is something I have had to do in previous positions. So I put out the money and went with the owner, his "business partner" and another representative to Atlanta for a 6 day training. The company clear choice USA seemed to be a legitimate business that offered quality, affordable windows (I still believe this about the USA company). On the trip, we were very excited about the opportunity and the owner asked me if I wanted to invest in the company and run a separate location. Initially he wanted $25,000, and as a young married woman, with a mortgage, I was not comfortable with that amount. When we got back, the Owner, his partner, and I went through some negotiations and the deal was, that I would put out $10,000 to get the Etobicoke location up and running, I would not be an owner, but the money I put out would be considered a "Loan" to the company, and I would be reimbursed within one year. The benefit to me, was that I would have a share in the profits of the company. I even spoke to a lawyer, who said this sounded good.
Once the location was up and running, and all of my money was put into the business, we began to lose our GOOD installers because the Clear Choice model was to pay less. When ordering the windows, they were always coming in the wrong sizes. I was tapped out financially, and the owner refused to pay any more on advertising. This was a huge red flag for me. As time went on, customers began to complain about the new product, the quaility of installation and the time in which it took for their windows to come. My hands were tied because the owner called all the shots and constantly left me in the dark. Then, he started bouncing cheques to my installers or not paying them at all.
Things went down hill very fast. By March 2008, I knew I had to get out. I recorded a conversation between the owner and I, in which he agreed to let me out of my contract and return my money. I thought I was safe. But 2 months later, after trying week after week to get my money back and my phone calls going unanswered, I got a letter from the owner, saying the he welcomed legal action because he could prove that I was a poor manager which resulted in the company losing money. When all was said and done, I was out a $10,000 investment and $5000 in back comissions. I did not not go to small claims court because I learned that there was a judgment against the owner for $40,000 from a previous window manufacturer and I was so weak from stress, I couldn't bear the thought.
I was strapped for cash when I made this investment, and in the end, I had to go bankrupt. I still have all my customer files, recorded conversations and recorded sales techniques. I would be willing to help ANYONE who wishes to pursue legal action. I know all the names of the people involved. Contact me, if I can help in any way. I am sorry for those who have been taken advantage of by the owner and for ever being involved with this company or this scam artist of a man.