Kodak/UPS Complaint - Neither Kodak Nor UPS Can Track Product Returns

Review by aethomasthomas on 2009-08-25
ATLANTA, GEORGIA -- I had two defective Esp3 printers and returned them both via UPS. Now UPS can't give me the tracking numbers and Kodak can't either, when the shipping invoice was cut by Kodak. Some sickening supv. For UPS said she can't help me, and didn't want me to be aggressive.

Update: I had the same problem as another complainer about error lights. I went through two printers and now Kodak can't find the second printer which I returned. They also lied to UPS about supplying me with a tracking number.
Comments:2 Replies - Latest reply on 2009-08-25
Posted by goduke on 2009-08-25:
How could you have given something to UPS without a tracking number? It's on the label. Did you hand it to UPS without a label?
Posted by bcd on 2009-08-25:
Most UPS labels have a small sticker (at the bottom) with the tracking number that the shipper can remove and keep for their records. Always note the tracking number of outgoing packages.

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