Aarp united health care Complaint - Salespeople not up to quoting health insurance
I purchased a supplement from United Health Care through AARP. I asked if they coverd deductibles and was told yes. They record everything that is said when filing out your application on the phone but, they will not go and check recording and hear what I was told. I took out this plan because I was told they would pay the 20% that Medicare didn't pay and with the plan I was taking the deductibles also. When I inquired about this when claims were submitted they told me that I was not told this, if I was then the sales person need to be retrained. Which I agree. I plan on changing to another company.