McDonald's Corporation Complaint - The only place to get a HAPPY MEAL along with a side of HARASSMENT
CHICAGO, ILLINOIS -- McDonald's is by far the worst restaurant when it comes to the safety and respect of their customers.
I went there with my boyfriend and while we were waiting in line to order, three guys behind us kept making inappropriate, vulgar comments to me. At one point my boyfriend stepped in and asked them to stop. They then threatened and made vulgar comments towards him. When my boyfriend asked the person behind the counter for help from the manager, it was very clear that she did not speak English and anyone that did understand our request for the manager made no attempts to get their attention. While he was asking for them to get help from the manager, the three men surrounded and cornered me away from everyone else. As I tried to get away from them, my boyfriend asked for the manager one more time, stating that he would have to take matters in his own hands to get them away from me. The person behind the counter took this as a threat to them, and had the security throw us out, and left the harassers inside to proceed with their purchases. Since we felt that they had handled the situation incorrectly since the cashiers/security disregarded the harassment we had received, we informed them that we would be reporting them tomorrow to the McDonald's Corporation Headquarters and asked for their names. The security continued to walk towards the building, unwilling to reveal their names/position to us. Thus we started to walk towards them and asked them again. At this point the security proceeded to arrest us. Since they are only security and are not allowed to touch the customers in any harm-inflicting way, I tried to push away from the security. He took this as violence and filed a report against me for assault/battery. My boyfriend was only charged for disorderly conduct. They then forced us against our will to wait for the police to pick us up and we had to spend the night in jail.
On a further note, my boyfriend and I tried repeatedly with letters to the manager of the McDonald's where the incident took place, letters to the corporation and numerous phone calls, to clear up the issue outside of the court. After 1 1/2 months of our continued efforts, the only thing we received was a letter of apology for the "bad service" that we had received.
Thus, if you would not like to be treated as a criminal for being harassed, then I would not buy from the McDonald's corporations anymore. I did not know that a place that is supposed to be a safe haven and fun for children would allow for this type of harassment to occur. And furthermore, for them to press charges against the victims. I know for a fact that if the employees and managers of the McDonald's that night were to have been responsive to our requests for help, that we would not be facing the legal issues and emotional stress that we have had to endure.