ECost.com Complaint - ECost sent me a used iPod and denies it
PLANO, TEXAS -- I order a refurbished iPod Nano 8 GB. The shipping box was in great shape until I opened it. The iPod plastic box was crushed, there was writing on the inside of the box, the inside flap was torn away, the ear buds was wrapped with a rubber band and looked used. I called sales support and they said that the product that I purchased was refurbished and it is what it is. I wanted a replacement unit. I did not even care if it was another refurbished unit as long as it was not a junky. I asked for replacement ear bud and they said that I should be happy to even get any accessories because the disclosure on the website states that accessories on refurbished items are optional. I will never buy from them ever again.