Zimmerman's Furniture - Grand Forks, ND Complaint - Crappy Furniture - Crappy Customer Service

Review by DakotaDocMartin on 2009-08-26
GRAND FORKS, NORTH DAKOTA -- Don’t buy anything from Zimmerman’s! If I had the ability to rate with negative stars I'd give Zimmerman's at the most -5 stars! I purchased an overpriced and poorly finished oak entertainment center about five or six months ago from them. When it was finally delivered, the shelf above the TV was made 6 inches too wide and the light bridge crown molding was broken. I also had to drill additional holes so the shelf would be placed high enough to put my big screen TV where it should be. You would think a company making furniture for a purpose would know the basic dimensions. Zimmerman’s charged me an extra $40 to have the replacement light bridge made with the top finished instead of being left raw. It also arrived broken. They ordered me another one and I’m still waiting. I should have made my purchase elsewhere.

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