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Sweet Stuffin's Complaint - Bridle Gown Chop Shop

Review by flyfishermaan on 2009-08-26
FAIR OAKS,, CALIFORNIA -- ABSOLUTELY DO NOT USE THIS LITTLE ALTERATION SHOP IN FAIR OAKS IF YOU EVER WANT YOUR CLOTHES, PARTICULARLY WEDDING GOWN TO BE ALTERED PROPERLY. AFTER TAKING IT TO THEM 6X, THAT IS CORRECT 6 TIMES, THEY STILL DIDN'T GET IT RIGHT AND I HAD TO SCRAMBLE 1 WEEK BEFORE MY WEDDING ALONG WITH MY BRIDES MAIDS DRESS AND TAKE IT TO ANOTHER ALTERATION SHOP TO HAVE IT REPAIRED AT COST OF $125 JUST FOR THE BRIDAL GOWN. EVEN AFTER BEING TOLD I WOULD RECEIVE MY MONEY BACK FROM "SWEET STUFFINS". IT TOOK SEVERAL CALLS TO GET JUST THE MONEY SHE CHARGED BACK. FORGET THE $125 DAMAGE IT COST ME.
Comments:3 Replies - Latest reply on 2009-08-26
Posted by Anonymous on 2009-08-26:
Too bad this appropriately named shop is so lousy.
Congrats on your wedding, flyfishermaan. I guess you selected your favorite rod, and landed a trophy, hook, line, and sinker.
Posted by Slimjim on 2009-08-26:
Chop shop wouldn't be a correct analogy, but that's splitting hairs anyway. Tell them you are going to the BBB if the don't process the refund immediately, then do so if they don't comply. A local shop like this would be the type of business that would care about their BBB report and complaint numbers.
Posted by PepperElf on 2009-08-26:
I WONDER IF THEY WILL ACTUALLY RESPOND TO A LETTER IN ALL CAPS

or if they'll be like me and take one look, roll their eyes, and ignore the letter completely.

>:)

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