General Motors Complaint - GM DOESN'T care about Customers!!!
Where to start...It all started when my front left and right windows would fall off track when I rolled the window down(this was all prior to 12,000 miles), I took it to the dealership and they replaced the right side(motor) and said nothing was wrong with the left side, I took it back a couple of weeks later and told them the left side was falling off the track so they replaced the motor in the left side, the day after I picked the vehicle up I was driving down the road and the left window fell off track again, I took it back and was told if I drive over 70 MPH with my A/C on vent it causes to much pressure in my car which causes the window to fall off track(really, does this really happen?) so they replaced the seal 3 weeks later. When I got my car back from this I heard this horrible air noise and my left window would make a popping noise when it was rolled up, so once again I took it back, it was given back to me telling me all was repaired....YEAH RIGHT!! It kept making the noise so I again took it back, this time I was told it's just air noise fold in your mirror and it will go away(Is this safe?), I then took it to a body shop to look at to see if this was normal and was told that my door was bent and the body shop even demonstrated how it would have been done, so the body shop called the dealership and was told to send the estimate and they would review it, nothing was done by the dealership so I took it to another dealership and was told once again my door was bent but they couldn't get the original dealership to approve the repairs so I would need to contact GM. After several months of GM telling me that they were sending out a GM Rep I received a call saying the GM Rep will not be seeing your vehicle because the dealership says the noise is normal and there is nothing wrong with your vehicle, I advised them that I have another Chevrolet Dealership that has confirmed there is something wrong with my door and I also have a body shop that confirms there is something wrong with the door, her reply.....it's your word against the dealerships and we are on the dealerships side. I asked to speak with a supervisor, was advised I don't have that information but I can let you talk to someone but they will give you the same information, I asked to talk to the GM Advisors supervisor, I was told I can't give you that information. I thought GM was about customer service, WE THE CONSUMER BAILED THIS COMPANY OUT!!!!