Northwest Airlines Complaint - Missing items
I was on flight NW35 departing Amsterdam and arriving Los Angeles on Aug. 18, 2009 with a layover/customs stop in Detroit Metro Airport (DTW). It took me a couple of days to unpack from my long trip, only to find my AKG mini clip-on microphone and my Gillette Mach 3 Razor missing. Total value at $150 USD. I didn't report it since I know Northwest Airlines has a terrible reputation when it comes to missing items and luggage, and it isn't worth my time going back to LAX to fill out forms and talk to customer service. Just wanted to make sure people know about these little thefts that are just small enough that they get away with it every time. Lesson learned: Keep all small valuables in your carry-on. If you have a good razor, keep the handle in your carry-on, leave the blades in your check-in baggage. Keep a count of your clothing. If you have the patience and energy, check your baggage when you arrive at your destination. I don't know if Northwest is to blame or US customs. Either way, don't trust anyone that handles your baggage. It's a seedy little operation they have going on.
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