State Farm Insurance Complaint - Leaves A Michigan Family Walking In The Cold
MICHIGAN -- This information is EXTREMELY condensed to share the jist of our problems, and to avoid using names, and to many details.
On Jan. 15 2009 the engine of our car caught fire. as of today 9.21.2009 our car still has not been fixed, and has been sitting in a repair shop for the last 30 days because it's undrivable.
The jist of our problems include State Farm using parts from a junk yard to effect repair of our little $5,000 family car.
The car has not run properly since the day it was returned to us by the first mechanic, and two dealership mechanics have not been able to resolve the issue, and keep telling us the damage is not a result of the fire, and sending us a bill. when it was State Farms decision to make the initial repairs.
in spite of my protest State Farm went ahead with repairs, and since I've gotten the car back it has been returned to the original mechanic 4 times,
It's been to a Second dealership mechanic to replace the PCM, where it was diagnosed by a Ford Dealership with a drivability issue, but the second mechanic stated the car ran fine, and returned the vehicle to us.
When the car was returned to us. we was told it was "FIXED" which was a lie.
The car stalls, it did not shift gears properly, and it fails to start in cold weather.
On the 4th return visit, the mechanic said he was sick of dealing with us, and that our piece of junk car was not working properly due to lack of maintenance. not fire damage.
I strongly recommend people avoid using State Farm Insurance, because IF you should ever have to file a claim. you will not have a say in how the car is repaired, or replaces. you will not have a say in what parts are used, and no one from the company will give a crap when it all falls apart, and your stuck walking to work after paying 5,000 cash for a car that is now worthless 1 year after buying it.
And if there is ANY one able to offer suggestions on how I can fight this company please contact me.