Enterprise Rent-A-Car Complaint - Abuse of my credit card
OTTAWA ONTARIO CANADA -- I rented a car at the Ottawa Airport. Two months later, that is after I returned the car, I found out that Enterprise charged $1,013.22 on my credit card without my consent, for car repairs. The damage (light bent at the front fo the car)was caused by a towing which was called by the call center of Enterprise. I was given no info at all about that towing company and Enterprise cannot provide me with the coordinates of the towing company. Enterprise also refuse to charge the cost of the repairs to the towing company. It had my ctredit card number and simply charged the amount on my card. There was no accident so I have no police report which is required to my car insurances. That is only a summary of that nightmare I had with Enterprise-Rent-a-Car. Read other people's comments on this site about that company. Their story is just like mine. Be aware that Enterprise rent-a-car will find something on the car and will charge you big price for it ... even if you are not responsible for the damage. I will never use the services of that crooked company ever again BE AWARE.