MasterCard Complaint - My almost ruined holiday
I went to Europe this Summer intending to pay for everything with my Mastercard. Before I left I called them to make sure that my card would work over there. They said there would be no problems. When I arrived, my Card could not be used anywhere because it was not a newer chip card. Not only did they give me false information, their website still claims that chip cards can be used in Europe. Had I not had a bank card with me, I would have had to turn around and come home. When I phoned them for help there was nothing that they could do. Their service quality was abysmal and I will take my business elsewhere from now on.