Progressive Auto Insurance Complaint - Don't get caught in the middle
CUMMING, GEORGIA -- Please Read this and avoid the hassle and the poor service of Progressive Auto Insurance.
I just canceled my coverage with Progressive due to a two month waste of time and money all to find out that even though I was NOT at fault, I would be footing the bill for repairs to both the front and rear end of my vehicle caused by the 4-minute Car Wash in Cumming, GA on Hwy 20 (don't go there unless you want the same to happen to your vehicle).
The persons car in front of mine went off the rail...my car was forced into hers causing front end damage, then the vehicle behind mine was forced into the rear end of my car, causing more damage to the rear of my car... Neither driver's insurance company would claim responsibility (shocker!) and neither would State Farm (the car wash company's insurance provider...again SHOCKER!). So, Progressive finally calls me after 3 months time to tell me that I was responsible because they couldn't find anyone else who would claim responsibility... and instead of using the hundreds and hundreds of dollars that I had given them over the years to help me out and retain a good customer, they basically said... "you're screwed" and good luck with all of that!
Well, they are no longer my auto insurance provider and I would strongly recommend that you reconsider, regardless of rates, letting them be your provider, as the rate is only a bargain if they actually plan on providing coverage for you when you need it... Progressive does not.