Mercantilia Complaint - Stay Away from Doing Business with MERCANTILIA

Review by Bogeyjohn on 2009-08-28
SAN FRANCISCO, CALIFORNIA -- Ordered in May 2009. The representative said satisfaction guaranteed. Product was not what I expected...got in touch with Mercantilia for Return Authorization...waited forever....called numerous times. Finally after almost 2 months, I received authorization to send back which I promptly did. Their shipping company picked it up.......waited for a generous time....no credit issued. Called numerous times again (month and a half) Finally got the refund....$59 dollars back on a $109 purchase. Finally got intouch with them.....$50 dollars for restocking and shipping.... Rip Off City. Beware...never buy from them. They are crooks and liars......
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