David's bridal Informative - What everybody should do...
I have read many a review regarding David's Bridal and I feel that it's always, ALWAYS the bad stuff that flys around the world faster than the good. I worked for a David's Bridal for 4 years and it can be a very stressful place to work. Other jobs can be too.
I have witnessed many brides come in with a certain expectation on how they should be treated. That's great and all but the consultant is generally taught how to work with the bride...not her mom, grandma, aunt, 8 bridesmaids, dad, brother, 8 yr. old sister, 5 year old brother and 7 month old baby too. This is what happens....ALOT! It is no wonder when the consultant is explaining the procedure that the bride does not hear even 1/4 of what the consultant is saying. EVERYONE in her party has an opinion. It is so sad when you can see on the brides face the gown SHE LOVES....only to hear grandma say...."oh honey...that one is not you ". (and wants her to wear something that resembles what she would wear). Grandma can be pretty darn crabby about it too. Then her bridesmaids all pick out what "THEY" like and then the baby starts crying and has to be fed and changed and then the 5 yr old brother who is bored to death is running back and forth on the platforms and is then stretching out on the floor in the way of other people 'cos he's BORED out of his gourd. After about 1 1/2 hours of this the Dad says he will run over to Best Buy and takes the 5 yr old and then Mom is trying to throw different veils on her head and after about 6 different ones says..."Honey...you can wear mine from my wedding!" The bride is now blank and her mind is still fixed on the one that she really, really likes and that is not the one anyone else likes and so 2 hours later she decides on the the one that everyone else liked and is now ready to snap because she is hungry, tired and brain vacant because of the experience. AND really the consultant has not done a thing yet because even though they were told that the consultant would get the dresses that she would like to try on....mom, aunt, sister and the 8 bridesmaids already did that and the tiny little dressing room is exploding and one of the bridesmaids can't figure out why the consultant has not cleared the dresses away...with a look on her face as if someone puked.
The bride comes in for alterations nearer to the wedding in tears because it is not her dream dress....who does she blame? The store because she does not want to hurt anyone in her family.
On the flip side you have the bride that comes in with her mom and or friend. Has a very wonderful experience and doesn't say anything because that is what is supposed to happen.
Yes...there are those stores and management that don't take care of business and this is where I differ. I think there is a lot of pressure to meet numbers. I felt that if you treated people well the numbers would come. ALL businesses have the number thing if they want to stay in business. If you want a nice, calm experience you need to go when it is calmer, you need to leave most everyone at home otherwise it does become a zoo and the professionals can not do their job.
People tend to rush into their wedding gown shopping experience...some would come in a month before their wedding expecting to be taken care of with what they want...AND NOW 'cos they only have a month you know!!
Everybody should work as a consultant on a busy Saturday and they would have a better understanding of what they have to go through. Just work in any retail customer service area!! Some people have legitimate complaints...I have seen it and have had to mend some of those fences for someone else's bad behavior but the people I dealt with appreciated what I did for them.
The world will continue to go around...people will continue to make mistakes....people will always assume....people will always expect more...people will always not listen and bad things will always be bigger than the good...it's like a bad smell...no matter how much perfume you spray...the stink is still there!