Direct Air Complaint - Direct Air will not refund my money after they cancelled my flight
Please save yourself from being rippped off. Direct Air has cancelled my flight, and only left a voice message on my home machine. No email, not letter, only one short message. I had to try day after day to get someone to answer the phone. Who has several hours to wait on hold? The women I got on the phone told me that I should be concerned about getting a refund. This has been very expensive already, I have had to rebook my flights at three times the price paid with Direct Air. Has anyone else experienced these issues with Direct Air? I plan on filling a complaint with the Attorney General.