Rooms Today/American Signature Furniture Complaint - Fake Leather - Sectional
MONTGOMERYVILLE, PENNSYLVANIA -- I purchased a beautiful leather cappuccino colored sectional from rooms today along with a 7 year warranty and less than 11/2 year my sofa is PEELING (literally peeling like a banana)I didn't know that this could even happen. I had a tech come out to inspect and he said there is a defect in the leather(No Surprise) after that we received a letter stating that we waited to long to report it.
Buyer's Beware my sales representative said that if I purchased a extended warranty everything is covered. No matter what happens! If this is true then shouldn't a defect be covered??