Do I Have Any Recourse For Poor Automobile Service/Work That I Have Already Paid For? I Went In To Have The Transmission Checked
BLACKSBURG, VIRGINIA -- The transmission and/or parts have been replace 3 times this month. Each time we have been told it was fixed. They even put the mechanic in the car with me and he said what I was feeling was normal. The engine light came on after he got out of the car and I returned it to them. The vehicle has been in the shop the majority of the month and it is still not fixed. I'm tired of this inconvenience...I live 30 minutes from the shop and work 1 hour from them.
They are willing to talk to us but I'm ready to take it somewhere else. They want us to be happy.