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Sears/Citibank Complaint - Sears/Citibank interest rates will drive away customers

Review by bubbalou on 2009-08-29
Just got off the phone to Citibank who is the holder of all Sears Charge Cards. Every Sears charge customer is now getting an interest rate hike to 27% regardless of account history. Goodbye Sears. You have got my very last dollar--what a shame I really like buying big ticket appliances from them and adore Land's Ends. But if that's the way you want to treat 30+ customers, then I have no loyalty either. What they sell is available everywhere. I will pay the account off but not close it. And never will I enter their store again. I hope all loyal Sears customers do the same. We as consumers should hit them where it counts like they are trying to do to us.
Comments:2 Replies - Latest reply on 2009-08-29
Posted by Anonymous on 2009-08-29:
It's Citibank's decision not the store (Sears).
Posted by CSD on 2009-08-29:
Seems as though All Credit Card Companies are doing this now.

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