EBay Complaint - Want to sell on Ebay? Get ready to BEND OVER!
Ebay started out as such a great idea! People who had something they no longer wanted could pay a REASONABLE fee to show it to people online who might be looking for it.
It was a "win/win" situation, most of the time.
The feedback system wasn't perfect, but *nothing* is ever perfect. Yes, there may have been some abuses by sellers...but, in the long run, those abuses would cause the sellers to lose bidders, thus making eBay unattractive to them.
The feedback system allowed individual buyers and sellers to determine their individual level of confidence in the person with whom they were considering entering into a transaction.
I have been buying and selling on eBay since 1999. With the exception of one or two transactions, out of many many hundreds, even thousands, I have had very few negative experiences, that is, until Ebay began making the changes that have resulted in RABID buyers...by RABID, I mean, buyers who KNOW that I no longer have ANY power in the transaction. They know that I can only leave them POSITIVE feedback, or nothing. They know that they have "buyer protection" through Ebay and Paypal. They know that they can claim an auction item was "significantly not as described", whether that is true or not. They can *claim* anything and Ebay and Paypal WILL support them because Ebay has decided that the BUYER can do no wrong. Ebay has decided that their CUSTOMER is NOT the individual who PAYS their OUTRAGEOUS fees, but the Buyer.
So, if an unscrupulous person "buys" something from a seller and pays through Paypal, then, receives the package and claims the seller put a brick in it, Paypal will refund the buyers money and Ebay will allow the buyer to give a NEGATIVE feedback comment to the seller AND issue a "Seller Non-Performance" strike against the seller. There is NOTHING the seller can do to prevent this....NOTHING. And, once the seller has been ripped off by the unscrupulous buyer, they cannot leave ANY feedback other than POSITIVE. And, IF they say ANYTHING negative in the "positive" comment, Ebay will remove it.
The unscrupulous buyer may now move onto another unsuspecting seller, rinse and repeat.
I am constantly reading messages from prospective buyers who tell me "I have 100% positive feedback from buying on ebay"...What a JOKE!!! 100% positive feedback as a BUYER???? That means NOTHING! Because, the seller you just RIPPED OFF CANNOT leave you the NEGATIVE that you DESERVE because you are a liar and a thief. Additionally, there are very few "checks and balances" in place to verify or validate a "buyer" on ebay. Ebay wants ANYONE and EVERYONE to "buy", because Ebay has come to believe that the way to restore INVESTOR confidence and Ebay's stock price, is to bring more BUYERS to Ebay. Sadly, Ebay's beancounters don't realize that a transaction requires TWO parties...the Buyer and the SELLER, and that the SELLER is Ebay's customer.
My hatred of Ebay and Paypal grows exponentially, every day. I have never had such a vehement opinion about them, and, in fact, for the first 8+ years of my experience using them, I was, for the most part, pleased with our "relationship".
But, Ebay has turned me into a prostitute...I earn the money and turn approximately TWENTY PERCENT over to them. They take it, and keep it. If I come across an unscrupulous "customer", that's *my* problem. Ebay does not support me in even the SMALLEST way.
If wishing for something made it so, Ebay would disappear into the sewer and it's management would all be on the street wearing signs that say "Kick me, I contributed to the ruination of Ebay."
So, you want to sell on ebay? Get ready to bend over and don't say I didn't warn you.