simply wireless Informative - stole my money - beware of simply wireless!
LINDSTROM, MINNESOTA -- I signed up for simply wireless, and they had a 30 day grace period. On the 29th day, I lost my job and so I cancelled my service. I called the correct number and they I asked what do I do with the phone. Lady said "keep it, it is yours"/ so like a fool I kept it. Then I get the bill for $500.00 saying I did not follow the correct procedure. I did exactly what they told me to do. I was under the 30 day grace period. They said that I should of sent the phone back in the original box, so I sent the phone the phone back and the nasty lady said that is too bad, you did not send the phone back under the 30 days. I said the gal told me to keep it. Too bad., you us 500.00., I said I sent the phone back and she said it will be sent back to you becaause you did not follow the rules. The phone came back and I refused to accept it., she then sent my 500.00 bill to collections. WHAT A RIP OFF THAT COMPANY IS., THEY CANNOT FOLLOW THEIR CONTRACTS. THEY CHEAT PEOPLE AND SEND THEIR BILLS TO COLLECTIONS SO WE HAVE TO PAY. NEVER EVER USE SIMPLY WIRELESS OR LISTEN TO WHAT CUSTOMER SERVICE SAYS. THEY LIE!!!!!!!!!!!!!!!!!!!!!!!!